top of page

FAQ

Booking and getting started
Cancellations and changes
Meet and greets
Services
Pick up, drop off, and add ons
Routine, behavior, and safety
Medication and health
Weather
Updates and communication
Supplies
Pricing, deposits, and holidays

Booking and getting started

How do I request services?
Please complete my Service Request Form here: https://forms.gle/T1x6eAk7pEaqw9rq8. Once I receive it, I will reach out within 24 hours, and I always try to respond sooner when I can.

What areas do you serve?
I am based in St. Petersburg, Florida and serve the St. Pete area.

Do you offer same day bookings?
Yes, I offer same day bookings for all services when availability allows. Please keep in mind that meet and greets are required for all services other than walks and drop ins.

Can I request recurring care?
Yes. Recurring care is available and is billed weekly.

 

Services

What services do you offer?
I offer house sitting, boarding in my home, doggie daycare, doggie field trips, drop ins, and walks.

How long are your drop in visits?
Drop ins are available in 30 minute or 1 hour options.

How long are your walks?
Walks are available in 15 minute, 30 minute, or 1 hour options.

What is included in a drop in?
Drop ins can include anything your pet needs during the visit, such as potty breaks, feeding, fresh water, playtime, medication, cleanup for accidents, and comfort time for nervous pets.

What is included with house sitting?
House sitting can include an overnight stay if you would like, plus care that supports your pet’s normal routine. I can also bring in mail, water plants, and take out the trash.

Do you offer doggie field trips?
Yes. Field trips are available and details are personalized based on your dog and what you are comfortable with.

 

Meet and greets

Do you require a meet and greet?
Yes. A free meet and greet is required for all services other than walks and drop ins to make sure it is a good fit for you, your pet, and me. I still recommend a meet and greet for walks and drop ins whenever possible because it helps your pet feel more comfortable from the start.

Can we do more than one meet and greet before a longer stay?
Yes. I am happy to do multiple meet and greets before a longer stay. The first meet and greet is free.

Routine, behavior, and safety

Will you keep my dog on their normal routine?
Yes. I do my best to maintain your pet’s normal routine while you are away, including feeding schedules, potty breaks, sleep routines, and any household rules you want followed.

Do you take dogs to dog parks?
No. I do not take dogs to dog parks due to the uncertainty of other dogs that may be present.

What do you do if my pet is nervous or hides?
I go slow and give them time and space. I am comfortable taking my time and using gentle techniques that help pets settle in and feel safe.

What if my pet has an accident in the house?
No big deal. I will clean it up and let you know.

What if my pet will not eat?
I will offer additional opportunities to eat and keep you updated. If it continues, we will talk through options together.

 

Medication and health

Can you administer medication?
Yes. I am comfortable administering medication and I have experience with diabetic pets.

What happens in an emergency?
Your pet’s care always comes first. I require emergency vet and primary vet information, and they will be contacted first if needed, followed shortly by contacting you. For non emergency concerns, I will reach out to you immediately.

 

Pick up, drop off, and add ons

Do you offer pick up and drop off?
Yes. Pick up and drop off is available for an additional charge.

Do you offer grooming?
I offer basic grooming add ons like baths and brushing for a small additional charge.

 

Weather

What happens if the weather is bad?
Services are adjusted weather permitting. If there is inclement weather, I will communicate with you directly and we will decide the best alternative based on your pet and the situation.

 

Updates and communication

How often will I receive updates?
I send updates with every service, including photos and a short summary. For multi day services, you can expect at least one daily update, and if you are missing your furry friend a little extra, just reach out and I will send more.

How quickly will you respond to service requests?
I do my best to respond as quickly as possible and will always respond within 24 hours.

How quickly will you respond to messages during a service?

I do my best to respond as quickly as possible and will always respond as soon as I am able.

 

Supplies

Do you provide food, a leash, or a harness?
I do not provide food, collars, harnesses, or leashes. I will provide everything else needed for care such as bowls, waste bags, toys, and enrichment activities.

 

Pricing, deposits, and holidays

Where can I find your rates?
My rates are listed on my Services page.

Do you require a deposit?
Yes. A 50% deposit is required to secure your dates, and the remaining 50% is due on the final day of service.

Do you charge holiday rates?
Yes. Holiday rates apply on all federal holidays. Details are listed on my Services page.

 

Cancellations and changes

What is your cancellation policy?
For most services, I require 3 days notice for a full refund of your deposit. For house sitting, I require 7 days notice for a full refund. Cancellations outside those windows will result in forfeiting the deposit.

What if my plans change?
No problem. Please notify me as soon as possible and we will work out a solution. In many cases I can make adjustments easily, depending on availability.

Join Our Email List

Sign up for my monthly newsletter for all the PUPdates, including cute highlights, helpful tips, and availability notices.

No spam, just the good stuff.

St. Petersburg, Florida

Taytumn's Happy Tails

© 2035 by Taytumn's Happy Tails. Powered and secured by Wix

bottom of page